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“Hobson’s choice” Servicescape: Consumer Anxiety and Enjoyment
Bujisic, M., Bogicevic, V., Yang, W., Cobanoglu, C., & Bilgihan, A.
Journal of Consumer Marketing
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Bujisic, M., Bogicevic, V., Yang, W., Cobanoglu, C., & Bilgihan, A.